Urbanise.com Targets Strata Payments Market With NAB Integration

Urbanise.com Limited (ASX: UBN) has announced a staged release of upgrades to its strata management platform including new payments, banking integration, and owner portal capabilities.

The company is targeting progressive pilot releases from July, with contracted customers already committed to early adoption.

The new release will connect the Urbanise Strata Management Solution with NAB payment and banking infrastructure through the Urbanise Integration Service.

Urbanise is also launching an initial Body Corporate Manager-branded Owners Portal with payments and levies capabilities, supporting modern payment methods including PayID and PayTo.

Strata Platform Upgrade

Urbanise has designed the upgrade to connect strata management workflows, owner self-service, levy payments, supplier payments, banking integration, and reconciliation within one platform.

The release includes enhanced supplier payment workflows and highly automated reconciliation tools to help strata managers reduce administration and operate more efficiently at scale.

Rather than redirecting users to a standalone third-party payment utility, the new modules keep levy payments, supplier payments, automated reconciliation, banking services, and owner self-service inside the Urbanise ecosystem.

The platform is designed to reduce reliance on disconnected third-party tools while improving the experience for strata owners and lowering administrative costs for Body Corporate Managers.

Branded Owners Portal

Urbanise described the Owners Portal as a first-of-its-kind initiative in the Australian strata market.

The mobile-enabled portal will initially launch with payments and levies capabilities and operate under the Body Corporate Manager’s own brand.

Owners will be able to view outstanding obligations, understand the context of those obligations, and make or manage payments in one place.

Urbanise believes the approach addresses a market gap where owners often make payments without understanding the underlying obligation.

The company expects the portal to support stronger brand ownership, improve owner trust, and reduce payment-related enquiries by expanding self-service capability.

Payments and Reconciliation

The Urbanise platform supports integration with payment methods including BPay, Australia Post, PayID and PayTo, while also supporting one-off, scheduled, and recurring payment options, creating more flexibility for owners and supporting payment compliance.

Urbanise has also designed the platform to support bulk supplier payments, with payments sent directly to the bank for processing, and expects these capabilities to improve speed, accuracy, and operating leverage as strata portfolios grow.

Chief executive officer Simon Lee said the release marked a move from design into delivery.

“This is not just another way to make a payment, it is an end-to-end strata payments and banking integration platform that brings together owner experience, operational automation and reconciliation in one integrated ecosystem,” he said.

“The integrated solution is designed to help strata managers handle growing transaction volumes and service demands without a proportional increase in administrative overhead.”

Major Market Opportunity

Urbanise estimates $10 billion to $15b in strata funds are deposited annually, with more than $20b generated through annual supplier and levy payment transactions.

The company also estimates the market value for strata management integration software at $30 million to $54m in annual revenue.

The launch follows Urbanise’s April announcement of Urbanise AI, including the first release of its embedded AI assistant for strata managers, which is expected to become available to market this month.

Urbanise said the upgrades form part of a broader product strategy to embed differentiated technology directly into core strata workflows.

The company will host an investor webinar on 10 June and plans to provide further market updates as the staged pilot release progresses.